Customer support agents
AI that answers 70%+ of tier-1 questions correctly, escalates the rest to humans with full context. Trained on your docs.
We design and build AI workflows & agents for Waterbury-area companies — manufacturing, healthcare, retail and B2B services. Local SEO, Google Business Profile, AI search-ready, and a free preview within 5 business days.
AI that answers 70%+ of tier-1 questions correctly, escalates the rest to humans with full context. Trained on your docs.
Multi-step agents that book meetings, qualify leads, draft proposals, and update your CRM — running 24/7 without supervision.
Extract structured data from PDFs, contracts, receipts, forms. Pipe straight into your systems.
Replace keyword search with semantic understanding. Visitors find what they need 3x faster.
Auto-generate landing pages, product descriptions, email sequences — branded, on-tone, fact-checked.
Add chat, summarization, copilot, recommendations to your existing product — without rebuilding it.
Can't find what you need? Email shaun@phantomconsulting.net.
Yes — ai development is a core service for our Waterbury clients. We work remotely with weekly video check-ins, and travel into New Haven County, Connecticut for kickoffs and launches.
You get a free preview within 5 business days of our discovery call. Full ai development engagements typically launch in 3–8 weeks depending on scope.
Yes — every site we ship for Waterbury clients comes with local schema, Google Business Profile setup guidance, service-area pages and llms.txt for AI search (ChatGPT, Perplexity, Gemini, Google AI Overviews).
We pick the right model per job: GPT-5 and Claude 4.5 for reasoning, Gemini 3 Flash for cheap/fast tasks, Gemini 3 Pro for vision, open-source models when privacy matters. We're model-agnostic.
Every production AI feature we ship uses retrieval-augmented generation (RAG), citation enforcement, output schemas, and confidence thresholds. We test extensively before launch.
Free 30-minute call. We'll audit your current Waterbury presence and outline a 60–90 day plan.
Wisconsin-based · USA · Privacy-first